Returns & Exchanges
At The Movies Shop, we want you to be completely satisfied with your cinematic merchandise. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account or use our guest portal with your order number and email address to select the items you wish to return.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.
Ship the Items
Securely pack the products in their original packaging and drop them off at any authorized shipping carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing